is a full-fledge Software Development Center integrating the latest technologies and expertise in Customer Management Solutions.

Spearheaded by a team of key personnel specializing in the various functional areas of Business Software Management Solutions, Q Lines aims to provide all clients and partners with premier solutions to fulfill all their business objectives.

24-hour x 365 days operation.

Complete State of Art Software Call Center facilities such as Automatic Call Distribution (ACD), Computer Telephony Integration (CTI),CRM Systems
Internet Software Wireless Package.

Inbound and outbound support.

Customized service package to suit the needs of every business.

To be a multi-channel contact center integrating both web and voice channels to handle various modes of customer interaction

Apply best practice models from our different client services to provide value-added extension to our clients’ businesses

Offer customized solutions through a dedicated in-house IT team to develop/customize hardware and software to suit different needs

With partners having regional presence with in: Singapore, Japan, Philippines, Malaysia and Indonesia.

The long-term strategy of Q Lines is to setup Customer Contact Centers with unified management philosophies and strategies to provide all clients and partners with consistent and reliable service across the region